Microsoft Outlook Overview

Outlook is not just an email program. It is a complete Personal Information Management software. Use Outlook to manage your daily tasks, calendar appointments, personal and business contacts, and more.

As part of a workgroup, whether you're using Microsoft Exchange or not, there are many useful tools for sharing information with other members of your group.

Microsoft Outlook, Level 1

TOPIC 1 – Getting Started with Outlook

  • Log On to Outlook
  • The Outlook Environment
  • Compose and Send a Simple Message
  • Open a Message
  • Reply to a Message
  • Print a Message
  • Delete a Message

TOPIC 2 – Composing Messages

  • Address a Message
  • Format a Message
  • Check Spelling and Grammar
  • Attach a File
  • Forward a Message

TOPIC 3 – Managing Mail

  • Open and Save an Attachment
  • Flag a Message
  • Create a Folder
  • Move Messages to a Folder
  • Copy Messages to Folders
  • Delete a Folder

TOPIC 4 – Scheduling Appointments

  • The Outlook Calendar
  • Schedule an Appointment
  • Assign a Category to an Appointment
  • Update Calendar Entries

TOPIC 5 – Scheduling Meetings

  • Schedule a Meeting
  • Reply to a Meeting Request
  • Propose a New Meeting Time
  • Track Meeting Responses
  • Update a Meeting Request
  • Cancel a Meeting Request
  • Print the Calendar

TOPIC 6 – Managing Contacts

  • Add a Contact
  • Sort Contacts
  • Find a Contact
  • Generate a Map
  • Edit a Contact
  • Delete a Contact
  • Print Contacts

TOPIC 7 – Managing Tasks

  • Create a Task
  • Edit a Task
  • Update a Task

TOPIC 8 – Using Notes

  • Create a Note
  • Edit a Note
  • Copy a Note

 

Microsoft Outlook, Level 2

TOPIC 1 – Tracking Work Activities Using the Journal

  • Record a Journal Entry Automatically
  • Manually Record a Journal Entry
  • Modify a Journal Entry

TOPIC 2 – Setting Calendar Options

  • Set Work Days and Times
  • Display Other Time Zones
  • Set Free/Busy Options

TOPIC 3 – Setting Message Options

  • Modify Message Settings
  • Modify Delivery Options
  • Modify Message Formats
  • Notify Others that You will be Out of the Office
  • Create and Modify a Distribution List
  • Insert a Hyperlink

TOPIC 4 – Sharing Folder Information

  • Specify Folder Permissions
  • Access Another User's Folder
  • Delegate Access To Folders

TOPIC 5 – Managing Tasks

  • Assign a Task
  • Reply to a Task Request
  • Send a Task Update
  • Track Assigned Tasks

TOPIC 6 – Customizing Outlook

  • Customize the Toolbar
  • Create a New Toolbar
  • Customize the Menu
  • Create a Folder Home Page

TOPIC 7 – Locating Outlook Items

  • Sort Messages Using Multiple Criteria
  • Find Messages
  • Find Messages Using Multiple Criteria
  • Filter Messages
  • Organize Messages
  • Manage Junk Email

 

Microsoft Outlook, Level 3

TOPIC 1 – Communicating Using MSN Messenger

  • Obtain a Hotmail Account
  • Add Contacts
  • Send and Receive Instant Messages
  • Attach a File
  • Change MSN Messenger Status
  • Change MSN Messenger Options

TOPIC 2 – Personalizing Your Mail

  • Use Stationery
  • Create Custom Stationery
  • Create Signatures
  • Modify Signatures

TOPIC 3 – Organizing Outlook Items

  • Group Items
  • Create Search Folders
  • Create Rules
  • Apply Conditional Formatting

TOPIC 4 – Working with Contacts

  • Forward Contacts
  • Create a vCard from a Contact
  • Export Contacts
  • Perform a Mail Merge
  • Link Items to a Contact

TOPIC 5 – Saving and Archiving Mail

  • Save Messages in Alternate Formats
  • Archive Messages
  • Protect Personal Folders

TOPIC 6 – Creating a Custom Form

  • Add Form Fields
  • Save a Form
  • Test a Form

TOPIC 7 – Working Offline and Remotely

  • Create an Offline Folder File
  • Make a Folder Available Offline
  • Create a Send/Receive Group
  • Download Messages